Gone are the days of old school “vendor-customer” and sometimes adversarial relationships. Today, the most successful relationships between customers and their solution providers are viewed as "partnerships" built on measurable business value achievement and true mutual collaboration. Hear from panelists as they share strategies and examples of how customer success, solution adoption and value can be achieved and accelerated across the customer journey, from initial sale, through on-going execution year 1 to year n. Attendees will gain a deeper understanding of the collaborative efforts required for long-term achievement and get a glimpse into the future of customer success engagement strategies.
Presenters: 🗣 @Jim Breen, Learning Services Director, InterSystems 🗣 @Jenny Ames, Manager, Online Learning Content, InterSystems 🗣 Art Dirik, Head of Customer Success, InterSystems 🗣 @Chi Nguyen-Rettig, Chief Technology Officer, LEAD North, LLC
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Build and configure HL7® V2 interfaces using InterSystems integration technologies
This healthcare-focused 3-day course teaches implementation partners, integrators and analysts how to build HL7® integration solutions.
Students build a production that processes and routes HL7 messages.
Students learn how to work with the pre-built HL7 business services, business processes and business operations to receive and send HL7 messages. Students also learn how to transform HL7 messages using graphical tools in the Management Portal.
This course is applicable for users of InterSystems IRIS for Health®, InterSystems Ensemble®, and HealthShare®.
Developing custom business services, business processes, and business operations is not addressed in this course.
This course does not include specific modules on managing productions. If this is a large part of what you need, refer to the Building and Managing HL7 Integrations course.